FAQs

FAQs

Frequently Asked Questions

For a medical facility to receive our assistance, the facility director will need to fill out our online application using the link https://bit.ly/3So708H. In the application, they will be able to specify the precise items requested, as well as quantities needed. 

Please note: SMART Medical Aid provides direct support to state-run medical institutions. Priority is given to hospitals in regions currently experiencing ongoing active hostilities, as well as those throughout Ukraine that provide care for those wounded and transported from the front lines.

Each SMART delivery of medical aid is accompanied by the necessary documentation, specifically, the Act of Acceptance and Transfer document, which must be signed by both parties respectively. We also request photo documentation verifying the delivery of all items.

Once completed, please send all necessary documentation to the following email address: communication@smartmedicalaid.org or on WhatsApp at +380 67 345 1274. This number can also be used to clarify any questions you may have regarding delivery reporting.

Here are some examples of good photo reports: